Registering is easy — it only takes around 10 minutes and you can start booking into care as soon as you're set up. Head to the online Parent Portal via the link below to create an account.
A late collection fee is payable if a child is collected after pick-up time.
If collected within 10 minutes of pick-up time — a flat fee of $10 applies.
If collected more than 10 minutes after pick-up time — $1 per minute between pick-up time and the time of collection.
The full gap fee will be charged for sessions cancelled after 6pm the night prior, or for a failure to cancel.
A $5 fee applies to casual bookings made after 6pm the night prior (or after Friday, for Monday care).
The Australian Government helps families with the cost of approved child care through the Child Care Subsidy (CCS). CCS is paid directly to BPS OSHC to reduce your fees before you are billed.
All CCS-eligible families are guaranteed at least 72 hours of subsidised care per fortnight — equivalent to three days a week — under the new 3 Day Guarantee. Families may receive up to 100 hours per fortnight in certain circumstances, including caring for a First Nations child or meeting recognised participation requirements.
Your CCS amount depends on several factors, including your family income, the type of care you use, and your eligibility requirements such as residency and immunisation rules.
The percentage of CCS you're entitled to depends on your family's income. The activity test has been replaced with the 3 Day Guarantee, which means all CCS-eligible families now receive at least 72 hours of subsidised care per fortnight. Families may receive up to 100 hours depending on their level of recognised participation or if they have an exemption.
| Family Income (2025–26) | Subsidy Rate |
|---|---|
| Up to $85,279 | 90% |
| More than $85,279 to below $535,279 | Between 90% and 0% Decreases by 1% for every $5,000 of income earned |
| $535,279 or more | 0% |
Need to check your eligibility? Use the Starting Blocks CCS Calculator:
Additional Child Care Subsidy is extra support available for some families, including:
Grandparents & great-grandparents who are the primary carer of a grandchild.
Families transitioning to work from an income support payment.
Families experiencing temporary financial hardship.
Children at risk of serious abuse or neglect.
You can claim ACCS through your Centrelink online account via myGov.
More information — Additional Child Care Subsidy (Services Australia) ↗